Privacy Policy

business-courses.co.uk customer privacy notice

We are the controller of your personal data. For more information on controllers and their responsibilities please see Key data protection terms you need to know.

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

• Website user information (including user journeys and cookie tracking)

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details

• Marketing preferences

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Addresses

• IP addresses

• Website and app user journey information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep informationHow Long We Keep Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of providing you with an active user account on our WordPress blog, complying with legal obligations, resolving disputes, and enforcing our agreements. Specifically:

1. Active Account Data
   – Duration: We retain all personal data associated with your user account (e.g., name, email address, profile information, and any content you submit) for the entire period that your account remains active.
   – Purpose: This allows us to provide you continuous access to your account, preserve your contributions, and maintain your personalized settings.
2. Account Deactivation and Deletion
   Upon Your Request or Inactivity: If you choose to deactivate or delete your account we will:
   • Immediately remove any personally identifiable profile information (e.g., name, email).
   • Retain anonymized or aggregated data (e.g., comments that have been anonymized) for statistical purposes.
3. Log Files and Cookies
   – Web Server Logs: We store server logs (which may include IP addresses and access timestamps) for up to 90 days to help diagnose problems, administer the site, and prevent security issues. After this period, logs are automatically purged.
   – Cookies and Similar Technologies: Session cookies are deleted when you close your browser. Persistent cookies (used to remember login status and preferences) expire no later than 1 year from issuance, unless you delete them sooner via your browser settings.
4. Legal Obligations and Disputes
   – If required to comply with legal obligations (e.g., tax, auditing, or law enforcement requests), we may retain certain data for as long as necessary to satisfy those obligations or resolve any claims or disputes.
5. Aggregated and Anonymized Data
   – We may retain aggregated or anonymized data indefinitely for analytical purposes, product improvement, and research—because it no longer identifies you personally

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

Last updated

21.05.2025